Questions and Answers

What do I need to consider concerning my sliding gear?

Basically we can tell you that you can get everything your Slider-heart desires for your CITY SLIDE on location. Inflatable water-rings, water-guns, caps, sunglasses and much more. In case you are going to bring your own sliding-gear, please make sure that it fulfills the following criteria:

  • Norm/Test EN 13138 fulfilled (certifiable)
  • No edges, plastic, or similar
  • max width 74 cm
  • max height 1,40 m

What happens to the event in case of rain?

Rain or sunshine – We keep on sliding … We are going to get wet anyhow ;)

Is there a minimum age of entry to the event?

Age doesn't matter – CITY SLIDE is the slide for the whole family with up to 500 meters of sliding-fun. There is, nevertheless, a little rule for your safety:

  1. It doesn't matter if you are 6 or 80 – You have to be at least 1,20 meters tall (and in company of an adult up to a height of 1,50 meters).
  2. If you are under 18 years of age you need a permission slip from your parent or legal guardian and a copy of their ID.

Can I bring my own food or beverages ?

Of course it is allowed to bring your own food and beverages, but in case you don't, we got plenty of fresh food and cold drinks on location.

It is not permitted to bring food or beverages directly on the water-slide.

 

What should I wear?

Wear whatever you feel like, except for jeans and clothing with stakes/spikes. When choosing your outfit always consider – there are children nearby. Other than that, wear whatever you like and what might be cool to see for the other guests.

Can I bring my camera?

Shared fun is the best fun! Watch out that your camera is water-proof. Reflex cameras and DSLRs are only allowed after applying for permission. You can apply at info@city-slide.com.

Where can I get tickets for my city?

Within the navigation of this page you find the category “Cities and Tickets“. There you can see all the cities and the closest one to you. Within the topic for each specific city you will find the the Ticketshop and there you can purchase a ticket for the CITY SLIDE in your city.

How often can I slide?

Every ticket is valid for a 2-hour-period. During this time you can slide as often as you get the chance. Every “wave“ is strictly limited in order to ensure that you slide often and without long queuing.

Upon showing your ticket at the ticket-booth you will receive a bracelet for your specific slide/“wave“-time. It's best to be on time to experience slide-fun from the first minute on.

I lost my ticket, what can I do?

No problem – Just contact our ticket-distributor. They will help you to get your ticket back. You can reach Paylogic via:

  • E-Mail: customerservice@paylogic.de
  • Hotline: 01805 – 554 968

Online-Tickets

You can purchase tickets only via our website, www.city-slide.com. In case of questions or problems concerning the tickets, please contact our ticket-distributor.

How long is the City Slide event going?

At the Schauinsland-Reisen CITY SLIDE people can slide from 12:00PM to 6:30 PM. The sliding is separated into specific “waves“.

  • First wave: 12:00 PM to 2:00 PM
  • Second wave: 2:15 PM to 4:15 PM
  • Third wave: 4:30 PM to 6:30 PM

What is the price of a ticket and can I get an inflatable water-ring with it?

You can get a ticket for each 2-hour-slide. You can get your ticket for only [19,99€] directly online. Just choose your city and get your ticket, easy as that. For you to get the most enjoyment out of your 2 hours of sliding we already limit the number of tickets during presale.

You can purchase your water-ring directly in combination with your ticket/s., which will save you some money during presale. Of course, we also sell sliding-gear on location.